Specializing in the 55+ housing industry.

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2010 Archive   —   [February]        
2009 Archive
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December 2009


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Jane Marie O'Connor
CAASH, MIRM, CAPS, CMP
413-339-5552

Since 1996, Jane has worked nationally and internationally with developers, home builders and real estate companies who focus on the 50+ market segment: age-designed and active adult developers and builders, property management companies, media buyers, retirement communities and assisted living communities.

Jane is the lead author of NAHB's only sales course for selling to the active adult. This course is one of three designation courses for the national certification designation of CAASH (Certified Active Adult Specialist in Housing) through the University of Housing in Washington, DC.

Our Services

Based on the needs of our clients, we provide coaching, consulting, training and speaking services in the following areas:

Designations:

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MIRM Logo w. Text.jpg

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CMP logo.jpg


Client Success

"I wanted to let you know how much I enjoyed meeting you and hearing your thoughts on marketing/sales. The one thing that really resonated with me..."
Freddie Flax, PA
click here to read more


"I cannot tell you how "pumped" I was after our session. This is what I have been looking for. The insights you lead me to are like "Ahh" moments. Thank you for your time..."
Sarah Eldred, MA
click here to read more

"I want to thank you again for a superb job putting on the marketing and sales seminar for our company and associates."
Gerard Savard, MA
click here to read more

"I so enjoyed your presentation today and learned many new and important techniques and strategies for marketing an active adult community. All the information was pertinent for successful product sales..."
Gail Phillips, NH
click here to read more


Bottom line - from ramp-up to sell-out of your age-targeted or age-qualified communities, we provide the professional experience and strategies for developments specifically for the age-targeted and age-qualified 55+ buyer.
Publisher and Managing Editor




For over fourteen years, Jane has been publisher and managing editor of
Mature Living Choices.

Jane sits on the guide's national Council and has been actively involved in the shaping, targeting and success of this national guide, published in 30 states coast-to-coast.

Jane's focus for the publication is the six New England states, printing over 800,000 copies annually and distributed in over 3,000 locations in the New England region. Senior Living Choices of Maine was opened in 2009.

To inquire on how to feature your community/service in one of our award-winning guides please click here.


"A mind stretched to a new idea never returns to its original dimensions."
Oliver Wendell Holmes
Hello,
What have you done to prepare for the new decade?
The New Normal...are you ready?

As I reflect upon the powerful decade we just experienced, I am reminded of an equally powerful decade 50 years ago, the 1960s. It was a decade of change and a decade of seismic shifts in attitudes, especially among the rising generation now known as Boomers. It was a decade of tragedies beyond belief with the assassinations of John F. Kennedy, Martin Luther King and Robert F. Kennedy; in a war fought on foreign soil in Viet Nam and Cambodia; movements for equality in civil rights and women’s rights; and of changing attitudes never to return to the same dimensions.

As we enter a new decade, change is inevitable, especially in how we conduct our homebuilding businesses. Without a doubt, recovery will happen, albeit at a slower rate than we have experienced in past recovery cycles. Our prospects have adjusted their attitudes and have shifted their expectations to reflect their desire for a simpler lifestyle. This is the new normal for the new decade… doing more with less.

Builders have cut costs, downsized staff, improved efficiencies, and this business model is here to stay. The recession has caused a competitive shakeout with only the strong surviving. This means that your competition is leaner and eager to perform and capitalize on the opportunities inherent within the new normal. With most surviving homebuilders working smarter, not harder, the new normal is essential to understand and embrace in order to survive and thrive.

What have you done within your company to embrace the new normal? Please email Request@55PlusMarketing.com, and a compilation of responses will be shared in future editions of this newsletter.

Are you sure you have top performers on your sales team? Can they promote your company culture, your branding, your USP, and can effectively communicate your messaging to prospects to close more sales?

Recruitment or retention of top performers to assure that you have compiled a winning team has been simplified by psychologically driven assessment tools Today more than ever before, assessments and recruiting will be the secret to your ongoing success in the new normal.

Can we help you learn if your team is in the winners' zone to capitalize on the new normal? Please contact us to learn how 55 Plus, LLC can help you achieve your sales goals in 2010.

55 Plus, LLC Recruiting Services

Are you a top sales performer and would like to be matched with a company that compliments you?
Yes, please contact me.

Are you seeking a top sales performer for your sales team?
Yes, please contact me.

Speaking Engagements

Join me at the 2010 International Builders' Show! NAHB BUILDER SHOW LOGO.jpg
January 19-22, 2010
Las Vegas, NV
www.BuildersShow.com
The New Deal for the New Decade
Friday, January 22, 2010 at 8:00 AM

Don't forget to stop by '50+ Lifestyle Central' - the place to be during the 2010 International Builders' Show.
In additional to a full range of 50+ housing education sessions on today's hottest topics, visit 50+ Lifestyle Central - the 50+ Housing Council's official headquarters - in North 256. Take advantage of a myriad of opportunities, from networking and socializing with your peers and industry leaders to learning or just relaxing.

50+ Lifestyle Central hours are as follows:

  • Tuesday, January 19 - 7:00 a.m. - 6:00 p.m.
  • Wednesday, January 20 - 7:00 a.m. - 6:00 p.m.
  • Thursday, January 21 - 7:00 a.m. - 6:00 p.m.
  • Friday, January 22 - 7:00 a.m. - Noon

Meet the Active Adult Experts
Tuesday, January 19, 3:30 - 4:30 p.m.

  • Integrated Home Technology and the 50+ Consumer
  • Land Planning
  • Revamping Your Marketing to Prepare for the Recovery
  • Emerging Trends and How to Apply Them to Your Business

Boomers on the Edge - How to Get Started in Active Adult Housing
Wednesday, January 20

Feasibility, 9:00 am - 9:45 am - Michael Starke, Spectrum Consulting
Land Planning, 10:15 am - 11:00 am - David Jensen, CAASH, David Jensen Associates
Design, 1:00 pm - 1:45 pm - Gary Snider, BSB Design
Marketing and Sales, 2:15 - 3:00 pm - Todd Harff, CAASH, Creating Results LLC, and Jane O'Connor, CAASH, MIRM, CMP, CAPS, 55Plus, LLC and Mature Living Choices

Wednesday, January 20, 3:30 - 4:30 p.m.

  • Floor Plan Designs That Sell
  • Multifamily 55+ Design
  • Going Green ... Why It's Good for You and Your Buyers

Thursday, January 21, 9:00 - 10:00 a.m.

  • Community and Home Designs for Today's Changing Market
  • Closing the Sale: Follow-Up Techniques That Work
  • Using the Internet as a Sales Tool
  • Active Adult Clubhouses and Amenities

Peer-to-Peer Topic Tables
Tuesday, January 19, 10:30 - 11:30 a.m.

  • Builder Forum
  • Finding Creative Sources for Capital (tentative)
  • Age-Restricting - Opportunities and Challenges for Builders and
    Developers
  • Selling to Today's Active Adult Buyers - Jane O'Connor

Architectural Plan Review/Marketing Reviews
Architects - KEPHART, BartonPartners, KTGY, Hord Coplan Macht

Tuesday, January 19, 9:00 - 10:00 a.m.
Tuesday, January 19, 3:30 - 4:30 p.m.
Wednesday, January 20, 3:30 - 4:30 p.m.
Thursday, January 21, 9:00 - 10:00 a.m.

Click here to learn more about the sessions listed above and to register for this important industry event.

Network with Jane O'Connor
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Become a fan of Jane's pages

                 

Read and Bookmark our Blog:


"55+ Active Adult & Senior Living Resources & Communities"
Nov. 6th: People Prefer It. Businesses Depend On It. What’s Next For Print Media?
According to new research, digital media is no substitute for traditional printed media. A recent survey conducted by Harris Interactive® on behalf of Earthtone suggests that most people choose how they consume media based on personal preferences.

Research shows that the majority of U.S. adults think that printed media is easier to read than the digital equivalent. Interestingly, most adults reported that they feel more comfortable when they have something on paper than when it’s on screen, suggesting that we make an instinctive... Read More.
Cited from Ad Ops Online, Nov. 6, 2009

Tune-up your sales team with our three-part survey
We tune-up our cars to assure it is operating at peak performance, and just like our cars we need to pop the hood of our sales engine every once in a while and take a good look.

What is this three-part survey? This survey effectively measures values, personal skills and sales ability. With years of research and validity, these assessments are time-tested and proven to provide solutions for today’s business challenges with selection, satisfaction and development of a company’s biggest asset – people.

Why should my sales team, or potential team members, take this survey? Using validated and powerful assessment tools, we can match the best person for each available sales/management position…a person who will have a passion to succeed in the culture of your company. Assessments will also put you in control of the hiring and selection process as you will now have crucial information, prior to making any employment or promotion decisions.

What will the results tell me?
Part I identifies the values of individuals, teams and organizations, reduces conflicts, increases talent retention, improves efficiency and productivity, and energizes any group working together toward common goals. The benefits include reduced turnover, enormous cost savings and increased satisfaction of stakeholders.
Part II spots winners with a reliable selection method, evaluates the performance of both new and existing salespeople, maximizes the sales team's effectiveness, coaches the sales team for maximum results, hires the salesperson that fits the company needs, brings a salesperson out of a sales slump and back on a winning track, reduces employee turnover and new training costs, boosts your sales-the ultimate business objective.
Part III will tell you whether your sales personnel can sell, if they understand the sales process and if they are treating each sales situation the way top salespeople do.

LAST ISSUE -

Sales professionals had it so darn good lately, with the housing market strong in nearly every sector across America. As Woody Allen once said, "Ninety percent of life is just about showing up." And until recently, showing up and giving a nice tour of your models and clubhouse was all that was needed to close a sale. But that time is now gone. So now what? You need to get back to selling again! Are you willing to reacquaint yourself with selling's best practices? Undoing old habits may be harder than starting anew, but that is precisely what's required to succeed in today's housing market. The Superstars of the boom years aren't shining as brightly now. What will it take to rekindle your light?

Below are the topics we touched upon:

  • Attributes of a Sales Superstar
  • Focus on the Process DiscoveryFollow-Through
  • Dissolving Objections
  • The Presentation Process
  • The Tracking Process
  • Selling Amenities
  • The Closing Process
  • The Service Process

Click here to view our November Newsletter now.

 

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