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December 2009
Jane Marie O'Connor
CAASH, MIRM, CAPS, CMP
413-339-5552
Since 1996, Jane has worked nationally and internationally
with developers, home builders and real estate companies who
focus on the 50+ market segment: age-designed and active adult
developers and builders, property management companies, media
buyers, retirement communities and assisted living communities.
Jane is the lead author of NAHB's only sales course for selling
to the active adult. This course is one of three designation
courses for the national certification designation of CAASH
(Certified Active Adult Specialist in Housing) through
the University of Housing in Washington, DC.
Our Services
Based on the needs of our clients, we provide coaching, consulting,
training and speaking services in the following areas:
Designations:



;
Client
Success
"I wanted to let you know
how much I enjoyed meeting you and hearing your thoughts on
marketing/sales. The one thing that really resonated with me..."
Freddie Flax, PA
click
here to read more
"I cannot tell you
how "pumped" I was after our session. This is what
I have been looking for. The insights you lead me to are like
"Ahh" moments. Thank you for your time..."
Sarah Eldred, MA
click
here to read more
"I want to thank you again for a superb job putting
on the marketing and sales seminar for our company and associates."
Gerard Savard, MA
click
here to read more
"I so enjoyed
your presentation today and learned many new and important techniques
and strategies for marketing an active adult community. All
the information was pertinent for successful product sales..."
Gail Phillips, NH
click
here to read more Bottom
line - from ramp-up to sell-out of your age-targeted or age-qualified
communities, we provide the professional experience and strategies
for developments specifically for the age-targeted and age-qualified
55+ buyer.
Jane sits on the guide's national Council and
has been actively involved in the shaping, targeting and success
of this national guide, published in 30 states coast-to-coast.
Jane's focus for the publication is the six
New England states, printing over 800,000 copies annually
and distributed in over 3,000 locations in the New England
region. Senior
Living Choices of Maine was opened in 2009.
To inquire on how to feature
your community/service in one of our award-winning guides
please click here.
"A mind
stretched to a new idea never returns to its original dimensions."
Oliver Wendell
Holmes
|
Hello,
What have you done to prepare for the new decade? |
| The
New Normal...are you ready? |
| As
I reflect upon the powerful decade we just experienced,
I am reminded of an equally powerful decade 50 years
ago, the 1960s. It was a decade of change and a decade
of seismic shifts in attitudes, especially among the
rising generation now known as Boomers. It was a decade
of tragedies beyond belief with the assassinations
of John F. Kennedy, Martin Luther King and Robert
F. Kennedy; in a war fought on foreign soil in Viet
Nam and Cambodia; movements for equality in civil
rights and women’s rights; and of changing attitudes
never to return to the same dimensions.
As we enter a new decade, change is inevitable, especially
in how we conduct our homebuilding businesses. Without
a doubt, recovery will happen, albeit at a slower
rate than we have experienced in past recovery cycles.
Our prospects have adjusted their attitudes and have
shifted their expectations to reflect their desire
for a simpler lifestyle. This is the new
normal for the new decade… doing more
with less.
Builders have cut costs, downsized staff, improved
efficiencies, and this business model is here to stay.
The recession has caused a competitive shakeout with
only the strong surviving. This means that your competition
is leaner and eager to perform and capitalize on the
opportunities inherent within the new
normal. With most surviving homebuilders working
smarter, not harder, the new
normal is essential to understand and embrace
in order to survive and thrive.
What have you done within your company to embrace
the new normal? Please
email Request@55PlusMarketing.com,
and a compilation of responses will be shared in future
editions of this newsletter.
Are you sure you have top performers on your sales
team? Can they promote your company culture, your
branding, your USP, and can effectively communicate
your messaging to prospects to close more sales?
Recruitment or retention of top performers to assure
that you have compiled a winning team has been simplified
by psychologically driven assessment
tools Today more than ever before, assessments
and recruiting will be the secret to your ongoing
success in the new normal.
Can we help you learn if your team is in the winners'
zone to capitalize on the new
normal? Please contact
us to learn how 55 Plus,
LLC can help you achieve your sales goals in 2010.
|
| 55
Plus, LLC Recruiting Services |
| Are
you a top sales performer and would like to be matched
with a company that compliments you?
Yes, please contact
me.
Are you seeking a top sales performer
for your sales team?
Yes, please contact
me. |
| Speaking
Engagements |
Join
me at the 2010 International Builders' Show!

January 19-22, 2010
Las Vegas, NV
www.BuildersShow.com
The New Deal for the
New Decade
Friday, January 22, 2010 at 8:00 AM
Don't forget to stop by '50+
Lifestyle Central' - the place to be during the 2010
International Builders' Show.
In additional to a full range of 50+ housing education
sessions on today's hottest topics, visit 50+ Lifestyle
Central - the 50+ Housing Council's official headquarters
- in North 256. Take advantage of a myriad of opportunities,
from networking and socializing with your peers and
industry leaders to learning or just relaxing.
50+ Lifestyle Central hours are
as follows:
- Tuesday, January 19 - 7:00 a.m. - 6:00 p.m.
- Wednesday, January 20 - 7:00 a.m. - 6:00 p.m.
- Thursday, January 21 - 7:00 a.m. - 6:00 p.m.
- Friday, January 22 - 7:00 a.m. - Noon
Meet the Active Adult
Experts
Tuesday, January 19, 3:30 - 4:30 p.m.
- Integrated Home Technology and the 50+ Consumer
- Land Planning
- Revamping Your Marketing to Prepare for the Recovery
- Emerging Trends and How to Apply Them to Your
Business
Boomers on the Edge
- How to Get Started in Active Adult Housing
Wednesday, January 20
Feasibility, 9:00 am
- 9:45 am - Michael Starke, Spectrum Consulting
Land Planning, 10:15
am - 11:00 am - David Jensen, CAASH, David Jensen
Associates
Design, 1:00 pm - 1:45
pm - Gary Snider, BSB Design
Marketing and Sales,
2:15 - 3:00 pm - Todd Harff, CAASH, Creating Results
LLC, and Jane O'Connor, CAASH, MIRM, CMP, CAPS, 55Plus,
LLC and Mature Living Choices
Wednesday, January 20,
3:30 - 4:30 p.m.
- Floor Plan Designs That Sell
- Multifamily 55+ Design
- Going Green ... Why It's Good for You and Your
Buyers
Thursday, January 21, 9:00 -
10:00 a.m.
- Community and Home Designs for Today's Changing
Market
- Closing the Sale: Follow-Up Techniques That Work
- Using the Internet as a Sales Tool
- Active Adult Clubhouses and Amenities
Peer-to-Peer Topic
Tables
Tuesday, January 19, 10:30 - 11:30 a.m.
- Builder Forum
- Finding Creative Sources for Capital (tentative)
- Age-Restricting - Opportunities and Challenges
for Builders and
Developers
- Selling to Today's Active Adult Buyers - Jane
O'Connor
Architectural Plan
Review/Marketing Reviews
Architects - KEPHART, BartonPartners, KTGY, Hord Coplan
Macht
Tuesday, January 19, 9:00
- 10:00 a.m.
Tuesday, January 19, 3:30 - 4:30 p.m.
Wednesday, January 20, 3:30 - 4:30 p.m.
Thursday, January 21, 9:00 - 10:00 a.m.
Click here
to learn more about the sessions listed above and
to register for this important industry event. |
| Network
with Jane O'Connor |
 |
|
Become a fan of Jane's pages |
|

|
Read and Bookmark our Blog:
"55+ Active Adult & Senior Living Resources
& Communities" |
Nov.
6th: People Prefer It. Businesses Depend On It. What’s
Next For Print Media?
According to new research, digital media is no substitute
for traditional printed media. A recent survey conducted
by Harris Interactive® on behalf of Earthtone suggests
that most people choose how they consume media based
on personal preferences. Research shows that the
majority of U.S. adults think that printed media is
easier to read than the digital equivalent. Interestingly,
most adults reported that they feel more comfortable
when they have something on paper than when it’s
on screen, suggesting that we make an instinctive...
Read
More.
Cited from Ad Ops Online, Nov. 6, 2009 |
|
Tune-up your sales team with our three-part survey |
| We
tune-up our cars to assure it is operating at peak performance,
and just like our cars we need to pop the hood of our
sales engine every once in a while and take a good look.
What is this three-part survey?
This survey effectively measures values, personal
skills and sales ability. With years of research and
validity, these assessments are time-tested and proven
to provide solutions for today’s business challenges
with selection, satisfaction and development of a
company’s biggest asset – people.
Why should my sales team,
or potential team members, take this survey?
Using validated and powerful assessment tools, we
can match the best person for each available sales/management
position…a person who will have a passion to
succeed in the culture of your company. Assessments
will also put you in control of the hiring and selection
process as you will now have crucial information,
prior to making any employment or promotion decisions.
What will the results tell
me?
Part I identifies
the values of individuals, teams and organizations,
reduces conflicts, increases talent retention, improves
efficiency and productivity, and energizes any group
working together toward common goals. The benefits
include reduced turnover, enormous cost savings and
increased satisfaction of stakeholders.
Part II spots winners
with a reliable selection method, evaluates the performance
of both new and existing salespeople, maximizes the
sales team's effectiveness, coaches the sales team
for maximum results, hires the salesperson that fits
the company needs, brings a salesperson out of a sales
slump and back on a winning track, reduces employee
turnover and new training costs, boosts your sales-the
ultimate business objective.
Part III will tell
you whether your sales personnel can sell, if they
understand the sales process and if they are treating
each sales situation the way top salespeople do. |
LAST ISSUE -
|
Sales
professionals had it so darn good lately, with the
housing market strong in nearly every sector across
America. As Woody Allen once said, "Ninety percent
of life is just about showing up." And until
recently, showing up and giving a nice tour of your
models and clubhouse was all that was needed to close
a sale. But that time is now gone. So now what? You
need to get back to selling again! Are you willing
to reacquaint yourself with selling's best practices?
Undoing old habits may be harder than starting anew,
but that is precisely what's required to succeed in
today's housing market. The Superstars of the boom
years aren't shining as brightly now. What will it
take to rekindle your light?
Below are the topics we touched upon:
- Attributes of a Sales Superstar
- Focus on the Process DiscoveryFollow-Through
- Dissolving Objections
- The Presentation Process
- The Tracking Process
- Selling Amenities
- The Closing Process
- The Service Process
Click here
to view our November Newsletter now. |
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